Revlo AI Products — Hotel Management Software
Revlo AI products help hotels automate guest messaging, manage reputation, and integrate seamlessly with PMS systems for maximum efficiency.
Our Products
Our Product Suite
Discover our comprehensive range of AI-powered solutions designed specifically for the hospitality industry. Each product is crafted to solve real challenges and deliver measurable results.
Complete Product Ecosystem
AI-Powered Omnichannel Messaging
Unify all your communication channels into a single, intelligent dashboard. Revlo Connect allows you to manage tasks, automate responses, and analyze performance across all platforms.
Problem
Staff are overwhelmed juggling messages from WhatsApp, Instagram, and web chat.
Solution
A single inbox for all channels, with AI classifying and routing conversations automatically.
Problem
Repetitive questions about check-in times or amenities consume valuable staff time.
Solution
A 24/7 AI assistant provides instant answers, freeing up your team for high-value guest interactions.
Problem
Losing track of guest conversations across different platforms leads to a disjointed experience.
Solution
A unified guest profile tracks every interaction, providing a 360-degree view of the guest's needs.
Problem
Assigning and tracking operational tasks from guest messages is manual and inefficient.
Solution
Assign incoming messages as tasks to employees, track their status, and ensure timely resolution with notifications.
Human-Like Conversation
Revlo's advanced chatbot infrastructure understands guest's written text and provides contextually appropriate responses, ensuring a human-like and personalized communication experience.
Core Technologies
Utilizes NLP for understanding, Sentiment Analysis for empathy, and Intent Detection to direct conversations, creating a true dialogue instead of simple menus.
Omnichannel Context
Combines past messages from the same guest across different channels (WhatsApp, Web Chat, etc.) to maintain conversation context and provide seamless support.
| Feature | Revlo Connect | Competitor Platforms |
|---|---|---|
| 1. Unified Channel Management | Some channels | |
| 2. Real-time NLP for Text Understanding | Keyword-based | |
| 3. Smart Department Routing (Rule-Based) | Manual | |
| 4. Personalized AI Responses | Fixed templates | |
| 5. Continuous Learning & Development | Not adaptive | |
| 6. Multi-language Support and Instant Translation | Limited languages | |
| 7. Panel-Based Task & Status Tracking | ||
| 8. KPI Tracking & Reporting | Undetailed metrics | |
| 9. Mobile and Desktop Panel Compatibility | Mobile focus lacking | |
| 10. User-Based Message Archive | Channel-based |